Do the budget dollars you invest in your bank’s people improve the people and help the bank survive and thrive?

Lon Langston has delivered over 600 live videocasts and 300 articles to community bank employees. 

Here is what some of those bank employees said: 

I do enjoy the broadcasts and find it amazing that 5 minutes a couple times a week can have such an impact.

CSR

Extraordinary! That’s a lot of content in 5 minutes. Remarkable. Also, love the graphics. Good message!

Commercial Lender

re When you have fun, you can do amazing things

We are here to serve our customers and each other.  The broadcasts and articles reinforce that each week.

CEO

Thank you again for all your good instruction, and the depth of the teachings you pass along.

Commercial Lender

Gold star! Awesome! 

Assistant Branch Manager

re 1 through 25

Nailed it. 

CEO

re What makes us able to compete?

I wish it was longer. I just get into it and you’re done. 

Loan Processor

Love this!

Accounting Assistant

re Who is going to remake the world?

Your articles are great. 

Investment Strategist

95% of the articles I receive from you possess valuable knowledge and relatable experiences, which help enlighten me and facilitate growth.  Keep on sending, please.

Credit Analyst

I love the broadcast. I love it! I’ve been in banking 35 years and I’ve never heard anything like it. I hope you keep doing it for 25 more years.

Commercial Lender

I liked this very much. Great companies do set the bar high, so I’m glad we are doing that. Thanks again for all your good work.

Commercial Lender

re Relentlessly Pursue

Great stuff, Lon!  Thank you for what you do…for me and the bank.

Operations Manager

re Never holler “whoa” in a bad spot

I have enjoyed your broadcast talks. They are on target. 

Market President

It’s just one more way we can all come together and create a consistent message. 

Treasury Management Officer

Big smile!!!!  You are going to make a difference through this process.  

Chief Administrative Officer

Love it! Very motivating this morning. Thank you for all you do  

Teller Manager

Your message on clear communication was right on.

CEO

Gold star! Awesome!

Assistant Branch Manager

re 1 through 25

Good as usual.

Market President

re Our Mission and Values

Very good one! Thank you.

Loan Processor

re Beat the Fear

That was well said!

CEO

re Relentlessly Pursue

I just want to let you know this episode was so inspirational, I have listened to it twice. Thank you so much.

Assistant Branch Manager

re We Need You

I appreciate your message twice a week! So thank you for what you are doing to bring us together.

Treasury Management Officer

I know you probably try to make these things “bite-sized,” but I do wish they were longer, honestly!

Commercial Lender

Big number of teammates tuning in to the broadcast this morning. Bring it!

Market President

Btw…I share some of the motivational/ educational info from your broadcasts with my 18-year-old daughter who has been stuck home alone during all of this (pandemic). It has been helpful and insightful for her as well. I appreciate what you do.

Accounts Payable Clerk

I thank you for this from the bottom of my heart.  This is definitely one of your best ever! And so very much needed right now. I loved it so much, I forwarded it to my entire family, including our adult children. I think this is very wise and insightful, advice.  I think we would all do well to think often along these lines.

Commercial Lender

re Scrambled Plans

I really enjoyed the broadcast this morning. Very powerful words. Thank you for the effort that you put into it. I know it’s your job, but I can tell it’s your passion too. That is what makes it so powerful. Just know you are appreciated. 🙂

Head Teller

re Who is going to remake the world?

I love the quotation from, Emerson. I also definitely think Frankl landed closer to the real truth than Freud or Adler. This also reminded me of a great quotation from Oscar Wilde: “Be yourself; everyone else is already taken.”  Thanks again, Lon, for all your thought-provoking and edifying work.

Commercial Lender

re It’s Up to You

Great information and things to think on.

ITM Lead Teller

re It’s a Marathon

Thank you! I learn a lot and enjoy the topics you talk about.

Loan Operations Clerk

It’s an important resource for employees.

Chief Administrative Officer

I’ve been sharing some of the broadcasts with my family.  Thank you.

CSR

The broadcast has definitely helped to keep people engaged.

Chief Operations Officer

Thank you so much!  Your broadcast had me laughing so much when you explained how the media portrays a narrow view. I appreciate you! Have a smooth sailing week and let’s go forth and improve ourselves and this world.

Assistant Branch Manager

re These bad times will fuel our progress

All of the broadcasts are good, but this one was especially good!  I would like to replay it in our weekly lender meeting this week.  Can you send me a link? Thanks again for the great content and inspiration!

Credit Risk Specialist

re Three Good Things

As we spread out either remotely or as a social distancing measure, our culture has never been so important. So, thank you for all that you do to reinforce that and keep us focused on who we are as Heritage while we weather this storm.

Treasury Management Officer

In the midst of all this change and, in some cases, isolation. Hope you continue to reassure them and provide these inspiring broadcasts! Thank you for all you’re doing — we ARE better together!

Contracted Marketing and PR professional

re Beat the Fear

Thank you so very much for this message.  In my opinion, it is: 1) One of your best ever, and 2) Much needed and right on target. Definitely Top Ten material! Loads of wisdom here. 

Commercial Lender

re It’s a Marathon

Thanks Lon!  I think watching these is very important right now with all the craziness going on, reels us back in to a center location of thinking.

Branch Manager

Great episode, Lon.  Something we all needed to be reminded of when things seem so far out of hand.  Thank you for helping to change our perspective.

ITM Lead Teller

Re These bad times will fuel our progress

I really like the quote you wrote. “Design your Environment so that the Best way is Easy.” I will be writing this on our Board for everyone to read.

Assistant Branch Manager

re Nudge

Enjoyed today’s notes.

former bank CEO, now consultant

re Real Hope

It was quite interesting.

Commercial Lender

re Who is going to remake the world?

Thank you for presenting the broadcast!

Loan Processor

This is the best one yet!!!!!! Thank you!!!!!!!

Assistant Branch Manager

re Three Good Things

Best ever!  Perfect timing.

CEO

re These bad times will fuel our progress

As leaders, I encourage you to attend the broadcast and reinforce what Lon says with your employees. He has some great messages!

Chief Administrative Officer

I just wanted to let you know I really enjoyed the content from this morning’s broadcast. 

Teller Manager

re Choose to Improve

Special thanks for this one.  I do think this is an especially important theme and I’m glad you addressed it.

Commercial Lender

re The Bad Apple

I needed someone to tell me this. HOPE! We always have hope!! Thank you for doing these broadcasts.

Loan Operations Clerk

Just wanted to shoot over a quick note that I’m enjoying the videos – thanks for putting them together! I just started with THB a few months ago after 12+ years at BB&T. These videos are really helping me understand the company culture, goals, and mission. 

Commercial Lender

Your messages are very good. You’re easy to listen to. When someone listens to you, they just feel better. There’s no doubt about that.

former bank CEO, now consultant

We listen to you, together, in our branch. It makes their (branch employees’) day. It gives them something to think about.

Branch Manager

This latest episode, I believe, is especially good.  There are a lot of takeaway on this one.  Thank you for your diligence and hard work.

Credit Review Officer

re Temporal Landmarks and Behavioral Economics hacks for the New Year

Well said. I hope this message was received.

Risk Officer

re Fairness and Respect

Great messages and reminders!

Treasury Management Officer

Keep up the encouragement!

ITM Lead Teller

re The Secret of Success

This is a top tener.

CEO

re The Role Passion Plays in Success

Nice message.

CEO

re Learn How You Learn

I’m enjoying your talks from home (remote working) and loving the talks about journaling.

Credit Administration Officer

re Journaling

This is great information to share with my son, a high school senior who just graduated!

Accounting Assistant

re The Role Passion Plays in Success

Thank you for the wonderful information you are putting out—I will listen to this one again.

Branch Manager

re Do You Feel Stuck?

You hit the nail, Lon. This is really good. I like the message. Thank you. I needed to hear this.

Assistant Branch Manager

re Eye Intervention

Thanks for being so positive on the broadcast, especially in light of the situation that is upon us.

Business Banker

Very relevant and good perspective to what is happening…… thanks!

Assistant CFO

re It’s a Marathon

Really appreciate and was edified by this one. Thank you.

Commercial Lender

re Overcoming Negativity

I listened to the broadcast for the first time, this morning. It really struck a chord with me.

Contracted PR Professional

re The Role Passion Plays in Success

Good stuff, thanks!

Market President

re Temporal Landmarks and Behavioral Economics hacks for the New Year

Love this one!!!

Chief Administrative Officer

re One Remarkable Percent

This is great!! Great morning motivation.

Marketing Assistant

re The Bad Apple

The broadcast is fantastic.

Commercial Lender

Good stuff.

CEO

re Doctors and Pilots and Us

Thanks for all that you do to bring out the best in people.

former bank CEO, now consultant

re Time Keeps on Slipping into The Future

The articles are so packed. I love having them to read.

Commercial Lender

Some are better than others, naturally. This one is in the top 10.

Market President

re Take Care of Future Liz

I truly believe these broadcasts and articles have become part of the fabric of our bank.

CEO

I love your explanation of communication. This is good, as all the articles are. I really enjoy reading them. Thanks for this!

Commercial Loan Assistant

re A Crazy Puzzle

The series on communication is GREAT!! You have put into words thoughts and conceptions that I have but have not been able to express. Looking forward to what is next.

Commercial Lender

Possibly the biggest benefit is that people are so busy they forget to invest in themselves. You remind them and show them how. 

Market President